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Contact Center Specialist

Prepare yourself for a career as a customer service professional.


Goodwill’s 12-week training program provides industry recognized training and paid work experience in customer service at a professional contact center.

Program services include:
• Customer service and sales training
• Basic computer and short-hand keyboarding training
• Telephone etiquette
• Simulated and live call center experience
• Help finding and keeping a job

Attend an information session to get started.


Please note that all of our stores and donation centers will observe regualr hours of operation for Memorial Day weekend. All career centers will be closed Saturday, May 26 - Monday May 28, resuming their standard hours on Tuesday, May 29. To access job training and placement services over the weekend, visit careerconnector.org

To all veterans, thank you for your service. For those remembering fallen military members this Memorial Day, may you find peace and solace on this day of reflection.