Who does Goodwill help?
Everyone. Goodwill helps people who face various obstacles to employment. The obstacles include lack of work history; physical, mental and emotional disabilities; limited education; language barriers; criminal background; dependency on public assistance; corporate downsizing and other challenges that stand in the way to employment. Our services meet the training and placement services available to those who need them.
Does Goodwill sell gift cards?
Yes! We sell gift cards in various denominations. The gift cards expire five years after the date of purchase and can be used at any of the Goodwill of North Georgia stores. You can purchase them in our stores or online and there are no service charges.
Who shops at Goodwill?
Everyone! Treasure hunters, hobbyists, collectors, college kids, people looking to save money – whatever your reason, Goodwill is good for you.
What are your store hours of operation?
Our stores are open seven days a week for your convenience. In fact, we only close them twice a year – Thanksgiving Day and Christmas Day. Most store locations are open from 9am-9pm Monday through Friday and from 10am – 9pm on Sunday. Check the hours for your nearest store by using our Location Finder.
Where is my nearest store?
We have store locations across North Georgia and we’re adding more each year! Find the one nearest to you by using our Location Finder by simply entering your zip code.
How often does your store inventory change?
New merchandise is put on our sales floor every day. We receive thousands of donations every week, and we process them as quickly as possible in order to make them available for sale. No matter when you visit, Goodwill will always have something you are looking for!
What is your return policy?
We provide fitting rooms at all store locations and pre-test all electronics prior to putting them on the selling floor. If you have questions about an item you have recently purchased, please see the store manager at that location.
Does Goodwill do pick-ups?
We do not do pick-ups but we have more than 100 convenient locations across North Georgia where you can donate. Search for the one nearest to you using our Location Finder by entering your zip code. All of our donation centers are open seven days a week for your convenience.
What happens to the items I donate?
When you donate, you help put people to work. How? The items we collect are sorted, priced and sold in our stores. We use the money from the sale of these items to fund job training programs and employment services. Each year, we serve tens of thousands of individuals and help place them into good jobs. Thank you. You make a difference in the lives of so many of your North Georgia neighbors.
What does Goodwill accept as donations?
We accept clothing, shoes, accessories, books, furniture, small appliances, household items, CDs/videotapes/DVDs/records, linens, and sporting equipment. While we like to say we can accept almost anything, there are a few items we cannot accept. Click here to review a list of items we can and can’t accept.
Can I claim an IRS deduction for items I've donated?
Yes. Goodwill of North Georgia is a 501 (3) (c) nonprofit organization. According to the IRS, donated goods (in good, used condition or better) made to us are tax-deductible. We will provide you with a receipt once you’ve made a donation to keep for your tax records.
I dropped off items at a donation center. Can you tell me how much I can claim for an IRS deduction?
According to IRS regulations, a non-profit organization cannot provide a donor with the dollar value of an in-kind gift. There are many sources to locate reasonable values for your donations. One source is a free program from Intuit called “It’s Deductible”. You may also find this document helpful: Donation Valuation Guide.
Keep in mind that IRS Form 8283 is only required when an in-kind donation exceeds $500 fair market value. Should the fair market value of a single item, or group of similar items, exceed $5,000, you must provide a certified appraised value of the item and Goodwill will complete Part IV of Section B of IRS Form 8283.
I lost/misplaced my ticket and don't have an ID number to log my donation. What do I do?
Unfortunately, we cannot retrieve your ID number. Our system will not allow us to generate an ID number unless someone makes a donation. If you can find any additional items to donate, we encourage you to bring them to your nearest donation center and you will receive a ticket with a new ID number. You can use the new ID number to register your donation and simply consolidate the values and description of both donations.
What are your donation center hours of operation?
All of our donation centers are open seven days a week for your convenience. In fact, we only close them twice a year – Thanksgiving and Christmas Days. You can check the hours for your nearest center on our Location Finder.
Where is my nearest donation center?
We have over 100 locations across North Georgia where you can donate. Find the one nearest to you by using our Location Finder.
I really believe in the Goodwill mission. Can I donate money?
Does Goodwill repair items?
Goodwill used to have a training program that trained people to repair broken donations that were then sold. Our mission model has since changed. We no longer have that training program and are not equipped to repair items. We access the quality of donations before placing them on the selling floor. We do not sell Items that are broken, torn or soiled.
What happens to the donated items you can't sell? Why wont you take all of the stuff I want to donate?
Our goal is to be good stewards of your generosity. We have recycling programs that allows us to minimize our environmental footprint. We recycle items we cannot sell through qualified salvage dealers. Last year, we recycled 3 million tons of computer equipment.
Can I donate a car?
How can I volunteer?
Is Goodwill a non-profit?
Yes. Goodwill of North Georgia is recognized as a 501(c)(3) non-profit organization by the Internal Revenue Service.
What does Goodwill do?
Goodwill provides training and employment services to help people find and keep jobs. Our mission services are funded by grants, financial donations, and revenue generated in our stores.
Does Goodwill conduct tours of its facility?
Yes, we encourage tours of our facility. If you’re a teacher planning a field trip or a business looking for a group volunteer project, we can plan a tour to help you learn more about our operations and mission services. Contact Marketing to get started.
I would like a Goodwill representative to speak about the organization; is that possible?
Yes, it is. Please call us at 404-420-9900.
Can I apply for a Goodwill job online?
Yes. Visit Jobs at Goodwill to find out which positions are currently available and to apply.
How do I contact Goodwill?
Visit Contact Us for more information.
How do I donate items to Goodwill?
If you’ve got a donation, we’ve got more than 100 places to take it. Check our location finder to find an attended donation center near you. It’s as simple as driving up to one of our donor doors with your donations in tow. We’ll take care of the rest, and we’ll provide you with a ticket for logging your tax-deductible donation.
How do I donate clothes to Goodwill?
We accept a variety of donations, from household items to gently-used clothing. Whether you have outgrown a favorite outfit, are ready to retire a certain fashion trend or are simply clearing space in your closet, donating clothes to Goodwill is easy! Simply load the clothing you wish to donate into a bag, box or vehicle and head to the Goodwill donation center nearest you. One of our donor greeters will take it from there. And remember, when you donate and shop at Goodwill of North Georgia, you are supporting our mission to put people to work.
How do I donate furniture to Goodwill?
At Goodwill of North Georgia, we accept all kinds of donations, from household items to furniture. To donate furniture to us, simply load the items you wish to donate into a vehicle and head to the Goodwill donation center nearest you. One of our donor greeters will take it from there. And remember, when you donate and shop at Goodwill of North Georgia, you are supporting our mission to put people to work.
How do I donate a couch to Goodwill?
Looking to donate a gently-used sofa? We will gladly take one (or more!) off your hands for you. Bring the couch to a Goodwill location near you and one of our donor greeters will assist you with unloading it. The best part? Your contribution is tax-deductible because it supports our mission to put people to work.
How much/is there a limit for what I donate to Goodwill?
Our mission is made possible by your generous donations. While there are some items we cannot accept at our donor doors, there is no limit to the number of items you can donate if they are clothing and household goods we can accept and sell in our stores. Not sure if your items are right for Goodwill? Contact us at 404.420.9900.
Should I donate to Goodwill?
There are many charitable organizations doing great work in North Georgia. When you donate to Goodwill of North Georgia, we sell your gently-used items to support our mission to put people to work. Our organization is one of the top providers of job training and placement services in the state, and we partner with more than 5,000 area employers each year to connect job seekers to a variety of careers. Learn more about some of our services and success stories under the Find a Career tab at the top of this page. In addition to helping North Georgia job seekers and their families, when you donate to Goodwill, you help divert millions of lbs. of materials from landfills every year.
What items doesn't Goodwill accept?
A comprehensive list of items Goodwill of North Georgia does and does not accept is available here.
Does Goodwill donate to charity?
Goodwill of North Georgia is a 501(c)(3) nonprofit. Revenue generated in our stores supports our mission to put people to work, including support for our 13 local career centers which are free and open to the public. Additionally, Goodwill provides job training and placement services for people with barriers to employment –such as veterans, people with disabilities and people with criminal backgrounds – as well as people looking to obtain new skills and credentials. More information on our training programs and the success stories of those we’ve served is available under the Find a Career tab at the top of this page. Join us in making a difference for tens of thousands of North Georgians and their families this year by donating and shopping with us today.