Frequently Asked Questions

We are partner with Resupply, a veteran-founded organization that works with nonprofit organizations around the country, to offer donation pickups.  ReSupply charges a fee for this service that is paid by the donor. Click here to schedule your pickup today.

When you donate, you help put people to work. How? The items you donated are sorted, priced and sold in our stores. We then use the money from the sale of these items to fund job training programs and employment services. Each year, we serve tens of thousands of individuals and help place them into good jobs. Thank you for making a difference in the lives of so many of your North Georgia neighbors.

We accept clothing, shoes, accessories, books, furniture, small appliances, household items, CDs/videotapes/DVDs/records, linens, and sporting equipment. While we like to say we can accept almost anything, there are a few items we cannot accept, including anything that is ripped, damaged, or broken. Click here to review a list of items we can and cannot accept.

Yes. Goodwill of North Georgia is a 501 (3)(c) nonprofit organization. According to the IRS, donated goods (in good, used condition, or better) made to us are tax-deductible. We will provide you with a receipt once you’ve made a donation to keep for your tax records.

According to IRS regulations, a non-profit organization cannot provide a donor with the dollar value of an in-kind gift. However, there are many sources available online to help you locate reasonable values for your donations.

Unfortunately, we cannot retrieve your ID number. Our system will not allow us to generate an ID number unless someone makes a donation. If you can find any additional items to donate, we encourage you to bring them to your nearest donation center and you will receive a ticket with a new ID number. You can use the new ID number to register your donation and simply consolidate the values and description of both donations.

For your convenience, all of our donation centers are open seven days a week and we only close them twice a year – Thanksgiving Day and Christmas Day. Most donation centers are open from 9am-6pm Monday through Sunday. You can check the hours for your nearest center on our Location Finder.

We have over 100 locations across North Georgia where you can donate. Find the one nearest to you by using our Location Finder.

Absolutely. You can make monetary donations directly from our website. Financial donations are also tax deductible. Be sure to print your receipt to keep for your tax records. We appreciate your support in helping us put people to work.

No, Goodwill is not equipped to repair items. We assess the quality of donations before placing them on the selling floor. We do not sell items that are broken, torn, or soiled.

Our goal is to be good stewards of your generosity. We have recycling programs that allows us to minimize our environmental footprint. We recycle items we cannot sell through qualified salvage dealers including e-waste. In fact, Goodwill of North Georgia has redirected more than 48 million pounds from landfills – including one million pounds of e-waste – in the last fiscal year.

Goodwill does not accept cars as donations but contact the local United Way at 404-527-7200 to find out who does.

If you’ve got a donation, we’ve got more than 100 places to take it. Check our location finder to find an attended donation center near you. It’s as simple as driving up to one of our donor doors with your donations in tow. We’ll take care of the rest, and we’ll provide you with a ticket for logging your tax-deductible donation.

At Goodwill of North Georgia, we accept all kinds of donations, from household items to furniture, including couches, tables and chairs. To donate furniture to us, simply load the items you wish to donate into a vehicle and head to the Goodwill donation center nearest you. One of our donor greeters will take it from there. And remember, when you donate and shop at Goodwill of North Georgia, you are supporting our mission to put people to work.

Our mission is made possible by your generous donations. While there are some items we cannot accept at our donor doors, there is no limit to the number of items you can donate, as long as they are clothing and household goods we can accept and sell in our stores. Not sure if your items are right for Goodwill? Contact us at 404.420.9900.

There are many charitable organizations doing great work in North Georgia. When you donate to Goodwill of North Georgia, we sell your gently-used items to support our mission to put people to work. Our organization is one of the top providers of job training and placement services in the state, and we partner with more than 5,000 area employers each year to connect job seekers to a variety of careers. In addition to helping North Georgia job seekers and their families, when you donate to Goodwill, you help divert millions of pounds of materials from landfills every year.

A comprehensive list of items Goodwill of North Georgia does and does not accept is available here.

Goodwill of North Georgia is a 501(c)(3) nonprofit. Revenue generated in our stores supports our mission to put people to work, including support for our 14 local career centers which are free and open to the public. Additionally, Goodwill provides job training and placement services for people with barriers to employment –such as veterans, people with disabilities and people with criminal backgrounds – as well as people looking to obtain new skills and credentials. More information on our training programs, special programs, and the success stories of those we’ve served is available under the Putting People to Work tab at the top of this page. Join us in making a difference for tens of thousands of North Georgians and their families this year by donating and shopping with us today.