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Home  |  Training Programs  |  Retail Customer Service

Retail Customer Service

Find a Career Center Near You

Within

Find A Career Center

Prepare Yourself for a Career in Retail Customer Service

In this 12-week program, you’ll prepare for a career in the retail industry. The program offers employment by, or shortly after, successful graduation. Graduates go on to entry-level positions as Retail Associates, Cashiers and Stock Clerks. Long-term career paths include Retail Managers and Sales Representatives.

Retail Customer Service Statistics

helping hands

Success Rate Enrolled to Placed

59%

brief case and calendar

Program Start to Industry Career (in days)

26

Average Starting Wage for Graduates (per hour)

$11.36

person working

Graduates Still Employed after 6 months

72%

Placements into Full-time, Living Wage Careers

1,112

people with dollar signs over their heads

Wages Earned by Program Graduates Last Year

$6.48

Goodwill Has a Training Program For You

To learn more about Goodwill’s training programs, view our career services program catalog.

View Program Catalog

Get Started Today

Start your Goodwill journey and plan to attend an information session. You can also call 844-344-WORK or email careerservices@ging.org to schedule an appointment with a Goodwill Navigator. Get a head start on the process and complete your application on Career Connector.