It’s simple, really. Quality people equal quality service. That’s why Goodwill Industries of North Georgia puts so much emphasis on training. We make sure our employees are fully prepared and knowledgeable about all phases of their job.

Full-time employees receive a minimum of 72 hours of training annually and must successfully complete rigorous testing. This extensive learning is done through many effective and engaging methods including lectures, videos, one-on-one teaching, demonstrations and on-the-job experience. Goodwill Industries also utilizes e-learning via DuPont Sustainable Solutions to assure our people are proficient in environmental safety, ethics and industrial standards.

Our comprehensive training programs are implemented and monitored by our full-time training coordinator. This professional also oversees all vital safety training including hazard communication, blood-borne-pathogen safety, asbestos awareness, fire, electrical and chemical safety and more.

Building Quality Leadership.

Managers and supervisors must also participate in additional training which includes leadership skills, ethics, priority management, harassment prevention, maintaining a professional image and performance evaluation.

Business Certifications

Our mission is to create jobs. And our commitment is to providing the best possible quality of services. That’s the reason we have kept a consistent set of satisfied clients for decades.

We assure our high standards by maintaining some of the most rigorous certifications in the industry. This keeps us on top of the latest developments and best practices in the field. Goodwill Industries of North Georgia holds three International Organization of Standards (ISO) and two ISSA Cleaning Industry Certifications.

ISO Certifications


ISO 9001 Quality Management System
ISO 14001 Environmental Management System
ISO 18001 Occupational Health and Safety Management System

ISSA Cleaning Industry Certifications

Cleaning Industry Management Standard (CIMS)
CIMS-Green Building (GB)