George Hand II arrived at Goodwill’s Old National Career Center in July 2025, driven by a single purpose: to build a sustainable future for his family. Facing limited formal education and reliance on food assistance, he wasn’t looking for a quick job; he wanted a career that could provide stability and growth.

After attending an information session at the Old National Career Center, George enrolled in the Supply Chain Management training program with SNAP Employment & Training assistance. He was candid about his challenges and limited schooling, but he was determined to expand his skills and create better opportunities for his household.

George completed the program’s Job Readiness Training, which included topics covering:

  • Safety Training and Worker Rights
  • Professional Dress and Job Search Expectations
  • Resumé Writing and Interview Preparation
  • Mastering a 30-second elevator pitch

To strengthen his technical qualifications, George completed Supply Chain Management coursework through Georgia Tech’s LEAP program and earned OSHA 10 and CPR/First Aid certifications. On August 22, 2025, he added a Forklift Training Certificate, boosting his employability in warehousing and logistics.

George’s persistence paid off. In November 2025, he was hired by Traincroft, Inc. as a T2 Pick and Pack Associate, making $16 an hour. His impressive performance and work ethic led to rapid advancement, and a month later, he accepted a promotion to Manager of Operations with the City of Atlanta.

George credits the Goodwill team for the tools and guidance that enabled his transition. His story is part of a broader success: Goodwill’s Forklift Training Program has graduated many participants since 2010, with over 95% securing permanent employment. George’s journey from food assistance to a leadership role in operations exemplifies how targeted training, supportive coaching, and personal determination can transform lives.